Technology

OUR NEW E-COMMERCE: FEATURES AND ADVANTAGES

01/07/2022

Last month we launched e-alifood.com, a new digital touchpoint for food professionals and international buyers alike. Considering the quick acceleration of the digitalization process – boosted by the Covid-19 pandemic – and new emerging market trends, we transformed our offline customer-centered approach into an online shopper experience that is truly unique.

We still offer the best selection of top-quality Italian food products to international buyers all over the world; yet this online solution has allowed us to add a new tool to the ecosystem of services we already provide, in order to make our worldwide clients more autonomous about what to buy, when they want.

The selection is a fast and simple process as products are easy to find; exhaustive information is provided for them all and constantly updated. The wide range of products that can now be purchased online includes all those foods that could not be previously shipped to faraway countries because of their limited shelf-life. Moreover, in order to guarantee a flexible and sustainable use of them – that can preserve their organoleptic properties and reduce food waste – they are available also in smaller packaging.

The basket is set to accept mixed orders which can be highly customized by the clients themselves. They can also simulate diverse scenarios, that show them in advance different shipment costs depending on the destination, and select among a range of payment methods their preferred one. All the orders placed online are verified by our personnel and integrated with our ERP system, so that they can be treated with the same attention and care of the offline ones. Our improved back-office technology allows us to offer also precise tracking and tracing information and guaranteed delivery on a set date.

If to us the sale of Italian agri-food products is the last step of a complex process based on strong business relationships and deep knowledge of the industry, to our clients is the first step towards penetrating their respective markets with quality products that can boost their revenues. In this perspective, our e-commerce is our latest team building effort that can create stronger partnerships.

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About Alifood

About Alifood

We strongly believe that everything we plan and do should create value, for both our clients and suppliers. We do not see ourselves as mere food traders.

The sale of the products we select is just the last step of a complex, structured process that is based on strong business relationships and, in many cases, real partnerships. Our job is made of several functions: sourcing the right product, selecting a reliable producer, managing the entire logistics chain, providing all the necessary documentation and certifications and following up all the after-sale requirements besides consulting and tutoring on how to best use each single product. We do all this because we strongly believe that everything we plan and do should create value, for both our clients and suppliers. Our familiarity with the Italian food an agricultural industry, developed over the last twenty years, gives us the ability to efficiently deal with all the diverse needs pertaining to different markets.

Thanks to our experienced, professional and multilingual global working team, matching international demand and local supply is what we do best.

Efficient, customizable, fast

Discover our new e-shop for your supply of best quality Italian food

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